Battery replacement
Vivi eBike Battery Replacement
Vivi sells direct with no dealer network, so there is no local Vivi store to walk into. The pack comes from the manufacturer — but working out which one you need, and getting it fitted and tested, is a local job. Here are the published specs for 16 models, and shops that can do the rest.
36V and 48V
Pack voltage
$240–$350
Manufacturer price
36
Pack configurations
Published specs
Vivi battery specifications
Taken from Vivi's own product listings — nothing here is inferred from a third-party seller. Blank cells mean the figure is not published, which is more useful to you than a guess.
| Model | Voltage | Capacity | Energy | Cells | Connector | Price | Source |
|---|---|---|---|---|---|---|---|
| ACE01 ACE07 | 48V | 15Ah | 711Wh | lithium-ion | — | $350 out | Buy → |
| C26UL | 36V | 7.8Ah | 281Wh | lithium-ion | 2 Pins (ALX-072) | $240 out | Buy → |
| C26UL | 36V | 8Ah | 288Wh | lithium-ion | 2 Pins (ALX-072) | $240 out | Buy → |
| C26UL † | 48V | 7.8Ah | 374Wh | lithium-ion | 2 Pins (ALX-072) | $260 out | Buy → |
| C26UL † | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (KT-D05) | $250 | Buy → |
| F20F | 48V | 10.4Ah | 499Wh | lithium-ion | — | $260 out | Buy → |
| F26FUL | 48V | 12.5Ah | 600Wh | lithium-ion | 4 Pins (HL085) | $330 out | Buy → |
| F26FUL | 48V | 12.8Ah | 614Wh | lithium-ion | 4 Pins (DP-5C) | $330 out | Buy → |
| F26FUL | 48V | 13Ah | 624Wh | lithium-ion | 4 Pins (HL085) | $330 | Buy → |
| FM20UL | 36V | 8Ah | 288Wh | lithium-ion | — | $240 out | Buy → |
| FM20UL | 48V | 7.8Ah | 374Wh | lithium-ion | — | $260 | Buy → |
| Gopina | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (ALX-072) | $260 | Buy → |
| Gopina | 48V | 7.8Ah | 374Wh | lithium-ion | 2 Pins (ALX-072) | $260 | Buy → |
| Gopina | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (KT-D05) | $260 | Buy → |
| H6 | 36V | 10.4Ah | 374Wh | lithium-ion | 4 Pins (HL068) | $250 | Buy → |
| H6 | 36V | 10.4Ah | 374Wh | lithium-ion | 4 Pins (DP-5C) | $250 | Buy → |
| H6 | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (DP-5C) | $260 out | Buy → |
| H6 | 48V | 10.4Ah | 499Wh | lithium-ion | 4 Pins (HL068) | $260 | Buy → |
| H7UL | 36V | 10.4Ah | 374Wh | lithium-ion | 4 Pins (DP-5C) | $250 | Buy → |
| H7UL | 36V | 10.4Ah | 374Wh | lithium-ion | 4 Pins (HL068) | $250 | Buy → |
| H7UL | 48V | 10.4Ah | 499Wh | lithium-ion | 4 Pins (HL068) | $280 | Buy → |
| H7UL | 48V | 10.4Ah | 499Wh | lithium-ion | 4 Pins (DP-5C) | $280 out | Buy → |
| M026SHUL | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (DP-5C) | $260 | Buy → |
| M026SHUL | 48V | 7.8Ah | 374Wh | lithium-ion | 4 Pins (HL085) | $260 | Buy → |
| M026TGB | 36V | 8Ah | 288Wh | lithium-ion | XT60 | $240 out | Buy → |
| M026TGB | 48V | 7.8Ah | 374Wh | lithium-ion | XT60 | $260 out | Buy → |
| M026TGBUL | 48V | 7.8Ah | 374Wh | lithium-ion | — | $260 out | Buy → |
| MT20UL | 36V | 10.4Ah | 374Wh | lithium-ion | 2 Pins (ALX-072) | $250 out | Buy → |
| MT20UL | 48V | 7.8Ah | 374Wh | lithium-ion | 2 Pins (ALX-072) | $260 out | Buy → |
| MT20UL | 48V | 10.4Ah | 499Wh | lithium-ion | 4 Pins (KT-D05) | $270 | Buy → |
| MT26G | 36V | 8Ah | 288Wh | lithium-ion | XT60 | $240 out | Buy → |
| MT26G | 48V | 7.8Ah | 374Wh | lithium-ion | XT60 | $260 out | Buy → |
| MT26GUL | 48V | 7.8Ah | 374Wh | lithium-ion | — | $260 out | Buy → |
| PONY01 | 48V | 7.8Ah | 374Wh | lithium-ion | — | $260 | Buy → |
| T01 | 48V | 10.4Ah | 499Wh | lithium-ion | 4 Pins (DP-5C) | $280 out | Buy → |
| T01 | 48V | 12.8Ah | 614Wh | lithium-ion | 4 Pins (DP-5C) | $330 | Buy → |
Verified August 12, 2026 against Vivi's published listings. Listings change and packs get discontinued — follow the source link before ordering.
† Vivi publishes capacity for these packs in a form that needs interpretation — most often bare amps ("48V 16A") where amp-hours are meant. We have read it the only way that makes sense for a battery, but confirm against the label on your own pack before ordering.
Before you order
Will this pack fit my bike?
Model names are not enough on their own — Vivi, like most brands in this segment, changes pack hardware between production runs of the same model name. Four things have to match, and you can check all of them in about five minutes with the bike in front of you.
- 1
Voltage — the one that must match exactly
Read it off the label on your existing pack, not off a spec sheet for your model. Vivi packs in our data are 36V and 48V. A voltage mismatch is not a fitment problem, it is a fire risk.
- 2
The connector on the pack
Vivi uses 2 Pins (ALX-072) and 4 Pins (KT-D05) and 4 Pins (HL085) and 4 Pins (DP-5C) and 4 Pins (ALX-072) and 4 Pins (HL068) and XT60 on the packs we track. Count the pins and photograph the port — visually similar connectors are not interchangeable.
- 3
The mount and rail
A pack of the right voltage can still be the wrong physical shape. Measure the length of the pack and the rail it slides onto, and check whether the lock is on the pack or on the base.
- 4
Your charger
If you change capacity, keep the charger matched to the pack voltage. Using a mismatched charger is one of the most common causes of pack failure, and it is entirely avoidable.
Buy certified, not cheapest
Vivi does not state a UL certification on the pack listings we track. Marketplace packs advertised as compatible are where battery fires concentrate: uncertified cells, no battery-management board worth the name, and no recourse when one fails. If you buy anywhere other than the manufacturer, buy to UL 2271 (pack) or UL 2849 (whole bike).
We do not link third-party "compatible" packs, and we will not recommend one.
Handling rules that apply to every pack
- Stop charging immediately if a pack is swollen, dented, hot to the touch, or smells sharp and chemical.
- Use the charger that came with the bike. Voltage-mismatched generic chargers are a leading cause of pack failure.
- Buy replacement packs certified to UL 2271 (battery) or UL 2849 (whole bike) — New York City requires it and other jurisdictions have followed.
- Charge on a hard surface, away from exits, and not overnight while you are asleep.
- Never bin a damaged pack or leave it in a closed car — take it to a shop or a hazardous-waste drop-off.
Lost your Vivi battery key?
Replace the lockBattery keys are listed as a customised item at $999.99 and have been out of stock — a price that is a polite no. Vivi does sell the battery lock outright at $49.99, and per-model battery bases from $29.99, which is the route that actually works.
Key and lock costs for every brand →The directory
Get it tested and fitted locally
You do not need a Vivi dealer, because there isn't one. Any competent shop can capacity-test your existing pack before you spend several hundred dollars, confirm the voltage and connector you need, fit the new one, and take the old pack for proper disposal. Call ahead and ask about the capacity test specifically — not every shop owns a tester.
Not sure the battery is the problem? Work through the symptoms first — the charger fails far more often than the pack, and costs a tenth as much.
FAQ
Vivi battery questions
What battery does a Vivi eBike use?
Vivi packs in our data run 36V and 48V, with capacities from 7.8Ah to 15Ah, priced $240–$350 direct from the manufacturer. Capacity varies by model and often by model year, so check the label on your own pack before ordering rather than going by the model name alone. Every figure on this page is taken from Vivi's own product listings and was last checked on August 12, 2026.
How much is a replacement Vivi battery?
$240–$350 direct from Vivi, based on their current listed prices for the 36 pack configurations we track. Budget separately for fitting and a capacity test if you want a shop to confirm the old pack is genuinely the fault — that is typically $40 to $90 and is worth it before spending several hundred dollars on a battery you may not need.
Will a generic battery fit my Vivi?
Only if the voltage, the physical mount and the connector all match — and the connector is the one manufacturers publish least often. Voltage is the non-negotiable one: fitting a 48V pack to a 36V controller, or charging either with the wrong charger, is a leading cause of pack failure and fire. Beyond fit, buy packs certified to UL 2271 or the whole bike to UL 2849. Uncertified marketplace packs are where battery fires concentrate, and no saving justifies that risk.
Where can I get a Vivi battery fitted near me?
Any competent bike shop can fit and test a pack, and you do not need a Vivi dealer — Vivi does not have a dealer network. Call ahead and ask two things: can you capacity-test my existing pack, and can you fit a replacement I order myself. We list shops across 3,134 US cities, with ratings, hours and phone numbers.
I lost the key to my Vivi battery. What now?
Battery keys are listed as a customised item at $999.99 and have been out of stock — a price that is a polite no. Vivi does sell the battery lock outright at $49.99, and per-model battery bases from $29.99, which is the route that actually works. A locksmith can usually fit a key to the existing cylinder without removing the pack, which is cheaper than replacing the lock.